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U.S. Embassy Canada

Embassy of the United States Ottawa

 Local Time: 02:44 pm 496 Mission Organigram Diplomatic List


Country Calling Code





Embassy of the United States Ottawa

About the Embassy

The United States Embassy in Ottawa, with its design and its function, creates a bridge between places, peoples and ideas. As an important work of architecture, the building makes a statement about the United States and its significant relationship with Canada. The fine art which has been incorporated into the building also servies as a bridge, connecting peoples, cultures and values. The artwork in the Embassy is a diverse selection of American arts and crafts representing the broad range of possibility and creativity in the American visual arts. More than 60 works of art by artists from across the United States are included.

The magnificence of the Embassy building is indicative of the importance and value of the relationship between the United States and Canada. Designed by the renowned architecture firm, Skidmore, Owings and Merrill, this building responds to the complex urban design contexts which surround it: The Byward Market area to the east; the Peace Keeping Monument, the National Gallery of Canada and the Ceremonial Parade Route to the north; the Parliament buildings, Major's Hill Park and the river to the west; and finally the York Steps and the city to the south. Symbolizing a bridge, the building stands for partnership and alliance.

The U.S. has had an official diplomatic presence in Canada since 1827. Prior to the opening of the current building, the Embassy was located at 100 Wellington Street, which was built in 1932 to house 17 people. Planning for a more modern and large chancery began in 1969. The current Embassy consolidates more than 10 Embassy-related offices and houses more than 200 people.

Embassy Offices and Agencies


he United States Embassy in Ottawa is home to a number of offices from within the Department of State, including:

Public Affairs;

the Information Resource Center;

Press Office;

an Economic Section;

Human Resources Office;

Cultural Affairs office; and

Political Section

In addition, the Embassy houses offices from across the rest of the United States Federal government, including:

the U.S. Department of Agriculture's Foreign Agricultural Service

the U.S. Commercial Service, for U.S. companies interested in doing business in Canada

the Department of Defense's Security Cooperation & Partnership Division

U.S. Customs and Border Protection

the Department of Homeland Security

U.S. Citizenship and Immigration Services

U.S. Immigration and Customs Enforcement (I.C.E.)

National Intellectual Property Rights Coordination Center

Please note that the Internal Revenue Service office at the US Embassy in Ottawa was closed permanently in June 1997. For information, forms and questions, please visit the IRS website. If you suspect a individual or business of tax fraud in the United States, please visit this page on tax fraud.

Contact Us



In Case of Emergency



Schedule An Appointment

Visa Services

Security Notice



Annual Disposition of Remains Report

In Case of Emergency

If you are an American citizen with an afterhours emergency, please call 613-238-5335 for assistance.


Physical Address
490 Sussex Drive
Ottawa, Ontario
K1N 1G8

Mailing Address (Canada)
The Embassy of the United States of America
PO Box 866
Station B
Ottawa, Ontario
K1P 5T1

Mailing Address (United States)
Embassy of the United States of America
P.O. Box 5000
Ogdensburg, NY

Courier Address
The Embassy of the United States of America
207 Bank Street, Suite 418
Ottawa, Ontario
K2P 2N2

Telephone (General): 613-688-5335
Telephone (Emergency): 613-238-5335
Telephone (Media): 613-688-5315
Fax: 613-688-3082

E-mail (Consular Section):
E-mail (American Citizen Services):
E-mail (Information Resource Center):
E-mail (Human Resources):
E-mail (Webmaster):

Please note: E-mails regarding visas should be sent to the Non-Immigrant Visa Section, Questions on passports, American citizen services, notary services, or other consular matters should be sent to the ACS Section at Other sections are unable to respond to queries on consular matters. If you are not living in or visiting Ottawa, your question will be better answered by an officer from one of our other consulates. To find the consular section nearest you, please use our Public Inquiry Form.


The American Citizen Services Section is open weekdays from 8AM to 12PM. This office is closed on Wednesdays and Holidays. Please note that the Embassy is closed for both U.S. and Canadian holidays.

Schedule An Appointment

To schedule a passport appointment, consular report of birth abroad appointment, or a notarial services appointment, please visit the State Department's Appointment System web page. Do not use this link for visa-related appointments.

Visa Services

All appointment services for non-immigrant visas -- tourist, student, work, temporary workers, exchange, etc. -- are provided at no additional charge. Further information regarding fees is available from our Consular Services section for information on fees. To schedule a visa appointment, please visit the U.S. Visa Information Service Web Site. Visa applications are accepted by appointment only.

Security Notice

All visitors must follow certain security procedures when visiting the U.S. Embassy or its Consulates. Any visitor who declines to be screened by U.S. Consulate security personnel will be prohibited from entering the Consulate.

Consular-Related Visitors

The following persons may accompany a visa applicant during Consular-related visits:

Interpreter: Applicants may bring one interpreter if they do not speak English well enough to participate in an interview. Note: The working language of the U.S. government is English. The applicant is responsible for providing a translator for any language other than English, even if that language is an official language of Canada, i.e. French.

Special Needs Visitors: Applicants may bring one person to help if they are elderly, disabled, or if the applicant is a minor child applying for a visa.

Attorney: Attorneys will not be permitted to accompany clients into the waiting room or at their interviews.

Due to waiting room size, the large volume of applicants and the time required to screen consular clients, other accompanying persons cannot be admitted to the waiting room. Drivers, friends, and extra relatives must wait outside or return to meet the applicant after the interview has been completed - with the exception of applicants with children.


Our Consular Section provides American Citizens with a list of Attorneys in the Ottawa Consulate district area (292KB PDF).


Our Consular Section provides American Citizens with a list of Physicians in the Ottawa Consulate district area (167KB PDF).

Annual Disposition of Remains Report

The Embassy offers the following information on the disposition of remains in the Embassy consular district (88KB PDF).



Phone & FaxYour time: Local Time: 02:44pm
Status Service name International dial Local dial Last update
General Phone +1 (613) 688-5335 ((613) 688-5335) 2016-05-29
Enquiry +1 (613) 688-5315 ((613) 688-5315) 2016-05-29
Emergency +1 (613) 238-5335 ((613) 238-5335) 2016-05-29
General Fax +1 (613) 688-3082 ((613) 688-3082) 2016-05-29
Electronic Mail
Consular Section
American Citizen Services
Human Resources


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